Core UpdatesCore Updates
Your new Drupal website is a sophisticated content management system. As with all computer systems, especially those that are web-based, there is a level of security and functionality that must be maintained in order to give your end user the best web experience possible as well as keeping your site secure. To do this, your site will require frequent updates to it's core program.
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Data TransferData Transfer
Data transfer is the amount of information uploaded to and downloaded from your website on a monthly basis.
We do not limit the amount of data transfer our clients have access to for any of our service contracts.
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Database BackupDatabase Backup
Your database is the center of your Drupal website. It stores all of the text, settings, and basic information about your website that allows it to function properly. This contract includes daily backups of your website database. You can feel safe knowing that you'll never loose more than 24 hours of data in the event of database corruption or deletion caused by your authorized users or technical difficulties. In the event that your database becomes unusable, full data restoration is provided free of charge.
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Disk SpaceDisk Space
The more disk space you have the more files, pages, emails, etc. your account will be able to store on our server.
We allow unlimited storage space for all our service contracts, but we ask that you delete unused information.
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Module UpdatesModule Updates
In addition to the core program, your website contains several add-on modules that increase it's usability and functionality. Many of these modules undergo changes and updates that, at times, will add more features to your website at no additional cost to you.
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Technical SupportTechnical Support
Your website was designed to be user friendly and easy for you work with. You have the ability to upload files such as documents and audio, make changes to the content, add or remove pages, and much more. However, we don’t expect you to learn and remember how to use every aspect of your site. And we don’t expect you to be perfect. You may, from time to time, inadvertently do something you don’t know how to undo. Poieo Design Technical Support will help you with any questions you may have, no matter how big or how small.
Available: 24/7 via e-mail - phone support by appointment only
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